Fulfillment & Refund Policy

Order Processing & Shipping

• Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is received.

• Once processed, orders are shipped via UPS with an estimated delivery time of 2-3 business days depending on your location.

• You will receive a confirmation email with tracking information once your order has shipped.

• We currently ship to all U.S. states, excluding P.O. boxes, or international locations.

Refund Policy

• Before Shipment: If your order has not yet shipped, you may request a full refund via the site, or by contacting us at info@rootcausevitality.com.

• After Shipment: Once an order has shipped, it is non-refundable. Due to health and safety regulations, we cannot accept returns or issue refunds on supplements that may have been opened or tampered with.

Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@rootcausevitality.com with photos of the issue.

• We will work to resolve the issue by offering a replacement or refund, depending on the circumstances.

Order Issues & Support

For any questions about your order, shipping, or refund policy, please reach out to us at info@rootcausevitality.com.